What is my product warranty coverage?
Your Mace product warranty covers product defects that prevent your product from working properly.
Mace product warranty periods vary by product, and range from 30 days to 48 months from the proof of purchase shipment date (invoice date). Mace warrants that its products are free from defects in workmanship and materials, and will conform to published specifications.
What is not covered under the product warranty?
The Mace warranty is limited to, and does not cover: (1) Consumables or batteries of any type used in connection with products furnished, (2) product malfunction or failure as a result of misuse, modifications, alterations, improper installation or maintenance, natural catastrophe or vandalism, (3) products that have removal of serial numbers or other inventory control measures or mechanisms. Mace assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the products.
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